Saturday, April 5, 2008

Mobile phones linked with customer databases

Recently in my job we have started to use customer mobile phone numbers to aid advertising of certain events. I work in a restaurant called The Vanilla Pod, what we are doing is when we bring customers their bill a card in which they fill in their details (name, mobile numbers etc) is attachached. The information we recieve is passed up to administartion on a weekly basis and stored in a database.
Its a usefull tool to us in a busy restaurant because a lot of our customers are regulars and our kept up to date with events such as wine tastings and save us workers time on the telephone explaning all these details.
Its a new convienient tool for us and so far in its 4 months of implementation has been successful and long may it continue.